{"id":1114,"date":"2014-07-03T13:02:45","date_gmt":"2014-07-03T12:02:45","guid":{"rendered":"http:\/\/www.knowledgeetal.com\/?p=1114"},"modified":"2016-10-19T10:32:53","modified_gmt":"2016-10-19T09:32:53","slug":"pattern-language-writeshops-gamification-and-the-importance-of-passion-a-chairmans-perspective-of-kmuk-2014","status":"publish","type":"post","link":"https:\/\/www.knowledgeetal.com\/?p=1114","title":{"rendered":"Pattern language writeshops, gamification and the importance of passion: a chairman’s perspective of KMUK"},"content":{"rendered":"

“Very stimulating couple of days at #kmuk<\/b><\/a> – insights into gamification, perspectives on engagement & mulling over global individual concept”<\/p><\/blockquote>\n

This quote from one of the presenters was a great way to end what was a really enjoyable and rewarding couple of days at the 11th KMUK held a few weeks back.\u00a0 Despite sharing chairing duties with David Gurteen I managed to capture much of the social media activity on Day One and publish a series of Storify accounts.\u00a0<\/a> On Day Two I upped the informality and attempted to broaden the gamification debate with Andrzej Marzcewski.<\/p>\n

A lot of ‘Operational KM’ activities emerged but I will focus on presentations from Alim Khan who outlined a very interesting technique in co-creating a report (writeshops), gamification session with Andrzej and an energetic performance from Patricia Eng on the US Nuclear industry’s knowledge capture and retention programme.<\/p>\n

Knowledge Capture & Retention in the US Nuclear Industry – a story of passion!<\/h2>\n

So Ladies first, here’s a few of the comments Patricia made:\"Bp1_bVNIgAAwPu-\"<\/a><\/p>\n

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You have to make the exec management think you are serving them but you are serving the workforce<\/p>\n

Don’t worry if you don’t have much money, what you need is PASSION, hang about the cafe. Replaces the old smokers room.<\/p>\n

KM metrics? Ask the problem owner, help them develop the tools, go back and see if things are better<\/p>\n<\/blockquote>\n

\"IMG_2171\"<\/a>The slide that caught my eye though was this one. Apart from the fact that Patricia’s efforts save $37m she rightly focused on the pain points one of which was around departing knowledge. It was a theme that came back a number of times and Patricia’s work inspired a similar exercise at Lloyds Register.<\/p>\n

Patricia believes people who leave have different motivations for sharing what they know before the leave even if their departure is involuntary.\u00a0 I would group them into the following categories:<\/p>\n