{"id":2580,"date":"2017-12-04T14:00:09","date_gmt":"2017-12-04T14:00:09","guid":{"rendered":"http:\/\/www.knowledgeetal.com\/?p=2580"},"modified":"2017-12-04T17:09:50","modified_gmt":"2017-12-04T17:09:50","slug":"next-wave-is-where-km-is-not-even-mentioned-a-dive-into-km-asia-17","status":"publish","type":"post","link":"https:\/\/www.knowledgeetal.com\/?p=2580","title":{"rendered":"Next wave is where KM is not even mentioned: a dive into KM Asia 17"},"content":{"rendered":"<div id=\"attachment_2581\" style=\"width: 310px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2581\" class=\"wp-image-2581 size-medium\" src=\"http:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/11\/NSSK2660-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/11\/NSSK2660-300x300.jpg 300w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/11\/NSSK2660-150x150.jpg 150w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/11\/NSSK2660-768x768.jpg 768w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/11\/NSSK2660-1024x1024.jpg 1024w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/11\/NSSK2660.jpg 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-2581\" class=\"wp-caption-text\">The view from KM Asia 17<\/p><\/div>\n<p>This was the first KM Asia event run by Ark Group I&#8217;ve attended in Hong Kong. Part of an Asian tour that also took in Kuala Lumpur and Singapore and comprised Masterclasses and presentations, I was there to give a talk on Collaborative Knowledge Spaces and run the hour long closing session styled thus:<\/p>\n<p><em><strong>KM competencies: A day in the life of a knowledge manager in 2020 <\/strong><\/em><em>&#8220;This highly interactive practical session will use a timeline technique to draw on the emerging themes of the conference. <\/em><em>Paul will look at the skills likely to be required of a Knowledge &amp; Information Manager in 2020. <\/em><em>He will then invite delegates to imagine the life of a knowledge manager in 2020&#8243;<\/em><\/p>\n<p>No pressure then!<\/p>\n<p>In prepping for the &#8220;future story&#8221; session I was indebted to <a href=\"http:\/\/www.kantarfutures.com\/our-team\/andrew-curry\/\">Andrew Curry<\/a> of Kantar Futures who I met to discuss one of the frameworks he uses to help clients imagine their future. Here&#8217;s how I used it in my presentation to paint a backdrop for the future.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2591 size-medium\" src=\"http:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/Screenshot-2017-12-04-09.13.40-300x221.png\" alt=\"\" width=\"300\" height=\"221\" srcset=\"https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/Screenshot-2017-12-04-09.13.40-300x221.png 300w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/Screenshot-2017-12-04-09.13.40-768x565.png 768w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/Screenshot-2017-12-04-09.13.40-408x300.png 408w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/Screenshot-2017-12-04-09.13.40.png 830w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>The backdrop:<\/p>\n<ul>\n<li>The world&#8217;s working age population (especially in the developed world) is shrinking<\/li>\n<li>Big disruptive technology platforms emerge every 50-60 years or so. The current ICT (digital) wave is slowing down because the leading companies are no longer able to grow easily by adding more users; they need to find innovative ways to grow revenues per user, and this is challenging.<\/li>\n<li>Global growth is slowing: its a combination of demographics (how many people are working) and productivity (how much they are producing). Fewer people of working age means fewer people to support an aging population.<\/li>\n<li>Societal values are changing and the newest entrants to the workplace place less value on individual financial success and security, and more value on good work done for a good cause.<\/li>\n<li>Climate scientists suggest that by 2050, the average global temperature will have increased by anything between 0.8 and 2.8 degrees above levels in 1990. The implications for the world&#8217;s resources are significant and will in the shift to nationalism precipitate conflict.<\/li>\n<\/ul>\n<div id=\"attachment_2594\" style=\"width: 594px\" class=\"wp-caption alignright\"><a href=\"http:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/4CD532D3-C9F2-4ED3-BE32-1DC3752687E2.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2594\" class=\"wp-image-2594 size-large\" src=\"http:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/4CD532D3-C9F2-4ED3-BE32-1DC3752687E2-1024x1024.jpg\" alt=\"\" width=\"584\" height=\"584\" srcset=\"https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/4CD532D3-C9F2-4ED3-BE32-1DC3752687E2-1024x1024.jpg 1024w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/4CD532D3-C9F2-4ED3-BE32-1DC3752687E2-150x150.jpg 150w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/4CD532D3-C9F2-4ED3-BE32-1DC3752687E2-300x300.jpg 300w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/4CD532D3-C9F2-4ED3-BE32-1DC3752687E2-768x768.jpg 768w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/4CD532D3-C9F2-4ED3-BE32-1DC3752687E2.jpg 2048w\" sizes=\"auto, (max-width: 584px) 100vw, 584px\" \/><\/a><p id=\"caption-attachment-2594\" class=\"wp-caption-text\">A good crowd at KM Asia on Day One<\/p><\/div>\n<p>So, what emerged from 2 very full and well attended days at the Royal Pacific Hotel Hong Kong and my closing session?<\/p>\n<h2>what surprised me?<\/h2>\n<ul>\n<li>The group takeaways (3 highlights from each day) revealed how dfferently we see things and thru our own lenses.<\/li>\n<li>How few people had focused on the idea of curation being a role that the &#8220;Knowledgeur&#8221; (Knowledge Manager of the future?) might be required to fullfill.<\/li>\n<li>That one organisation who focuses on inspecting others did not have a process for feeding process enhancements and learnings back into their own.<\/li>\n<\/ul>\n<h2>what intrigued me?<\/h2>\n<ul>\n<li>That those who&#8217;ve offshored functions are looking to bring them back in house as they now recognise the danger of critical knowledge loss.<\/li>\n<li>That the chat bots being used for basic &#8216;stuff&#8217; cannot handle difficult complaints which are then passed over for human intervention.<\/li>\n<li>The thirst for accreditation: people and organisations want recognition for their knowledge and a KIM career path.<\/li>\n<li>That Hong Kong is still going through a massive building boom fuelled by demand from the mainland.<\/li>\n<\/ul>\n<h2>what delighted me?<\/h2>\n<ul>\n<li><a href=\"http:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/D0A2B3BA-1DF5-4F58-BD73-C6E5CCAF2BA0.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-2593 alignright\" src=\"http:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/D0A2B3BA-1DF5-4F58-BD73-C6E5CCAF2BA0-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/D0A2B3BA-1DF5-4F58-BD73-C6E5CCAF2BA0-300x300.jpg 300w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/D0A2B3BA-1DF5-4F58-BD73-C6E5CCAF2BA0-150x150.jpg 150w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/D0A2B3BA-1DF5-4F58-BD73-C6E5CCAF2BA0-768x768.jpg 768w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/D0A2B3BA-1DF5-4F58-BD73-C6E5CCAF2BA0-1024x1024.jpg 1024w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/D0A2B3BA-1DF5-4F58-BD73-C6E5CCAF2BA0.jpg 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>Rudolf D&#8217;Souza&#8217;s opening exercise with &#8216;Knowledge&#8217; money<\/li>\n<li>Three of the best presentations I&#8217;ve seen at a KM event on morning of Day Two from Eric Chan, Vincent Ribiere and Rudolf D&#8217;Souza. Set the bar high for my closing session!<\/li>\n<li>Meeting up with a former client and friend Olivier Serrat (formerly of ADB).<\/li>\n<li>The response to the closing session. Forget the scoring (6.4\/7) and the nice feedback comments, the big plus was the enthusiastic way the delegates engaged with the exercise and were willing to &#8216;grab the mike&#8217; at the end to tell the story of why their team had won a 2020 KM Award. More on that below.<\/li>\n<\/ul>\n<h2>what frustrated me?<a href=\"http:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/IMG_8043-e1512390377665.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-2596 size-medium\" src=\"http:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/IMG_8043-e1512390377665-225x300.jpg\" alt=\"\" width=\"225\" height=\"300\" srcset=\"https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/IMG_8043-e1512390377665-225x300.jpg 225w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/IMG_8043-e1512390377665-768x1024.jpg 768w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/a><\/h2>\n<ul>\n<li>That few knowledge partnerships deliver according to Olivier Serrat. The majority of time is spent sharing news about the partnership.<\/li>\n<li>Jet lag: despite getting to Hong Kong early I was still tired from lack of sleep 5 days into the triip.<\/li>\n<li>That the &#8216;facilities&#8217; were on another floor accessed by stairs and quite prescriptive in their use!<\/li>\n<\/ul>\n<h2>what was missing?<\/h2>\n<ul>\n<li>Representation from the 3rd sector many of whom practice Knowledge &amp; Information Management on a shoestring yet have developed some of the most effective tools and techniques.<\/li>\n<\/ul>\n<h2>quotes I took away:<\/h2>\n<blockquote><p>Km has gone thru peak of inflated expectations which AI is now going thru (Les Hales)<\/p>\n<p>Every company should have an anti strategy (Dave Aron)<\/p>\n<p>Explore, Learn, Share, Ask, Incubate! (Ricky Tsui)<\/p>\n<p>Technology should support not lead, it can&#8217;t understand rituals of people (Rudolf D&#8217;Souza)<\/p><\/blockquote>\n<h2>and finally: what the delegates took away?<\/h2>\n<p><a href=\"http:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/BFD04F60-8CFF-4122-A2A2-83135C4128CA.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-2595 alignleft\" src=\"http:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/BFD04F60-8CFF-4122-A2A2-83135C4128CA-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/BFD04F60-8CFF-4122-A2A2-83135C4128CA-300x300.jpg 300w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/BFD04F60-8CFF-4122-A2A2-83135C4128CA-150x150.jpg 150w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/BFD04F60-8CFF-4122-A2A2-83135C4128CA-768x768.jpg 768w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/BFD04F60-8CFF-4122-A2A2-83135C4128CA-1024x1024.jpg 1024w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/BFD04F60-8CFF-4122-A2A2-83135C4128CA.jpg 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>As part of the closing session I asked delegates to get into groups of 5-6 with people they had not met during the event.\u00a0 I invited them to then reflect as individuals on the 3 &#8220;takeaways&#8221; they had from the morning and afternoon on both days.<\/p>\n<p>Though simple it none the less brought to the surface &#8216;stuff&#8217; or presentations that had made an impact. I further invited them as a group to consolidate their own findings.<\/p>\n<p>And when that was complete to circle the room and see what others had noticed.<\/p>\n<div id=\"attachment_2592\" style=\"width: 594px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/05-final-excercise.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2592\" class=\"wp-image-2592 size-large\" src=\"http:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/05-final-excercise-1024x768.jpg\" alt=\"\" width=\"584\" height=\"438\" srcset=\"https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/05-final-excercise-1024x768.jpg 1024w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/05-final-excercise-300x225.jpg 300w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/05-final-excercise-768x576.jpg 768w, https:\/\/www.knowledgeetal.com\/wp-content\/uploads\/2017\/12\/05-final-excercise-400x300.jpg 400w\" sizes=\"auto, (max-width: 584px) 100vw, 584px\" \/><\/a><p id=\"caption-attachment-2592\" class=\"wp-caption-text\">One group&#8217;s highlights from each session<\/p><\/div>\n<p>It proved to be an entertaining as well as an insightful session.<\/p>\n<p>Looking forward to 2020 was the last exercise of the event. Having drawn on Kantar Futures research and brought to life my thoughts on the future role of the &#8220;Knowledgeur&#8221; (KIM&#8217;er of 2020) I asked the groups to imagine they were the recipients of an award and to describe what they had done to win it!<\/p>\n<p>The &#8216;stories&#8217; were brilliant and this (with grateful thanks to Nick Stone who captured the recording) was one of the best:<a href=\"https:\/\/www.dropbox.com\/s\/n96iats43lehfs6\/KM%20Asia%2017%20KIM%20in%202020%20Future%20Story.wav?dl=0\"> KM Asia 17: KM in 2020 Future Story<\/a><\/p>\n<p>If you want more on the event I was among a number who provided regular tweets and those can be found here: <a href=\"https:\/\/twitter.com\/search?f=tweets&amp;vertical=default&amp;q=%23kmasia17&amp;src=typd\">KM Asia 17 Twitter Stream<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This was the first KM Asia event run by Ark Group I&#8217;ve attended in Hong Kong. Part of an Asian tour that also took in Kuala Lumpur and Singapore and comprised Masterclasses and presentations, I was there to give a &hellip; <a href=\"https:\/\/www.knowledgeetal.com\/?p=2580\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[595,599,600],"tags":[5,10,754,750,746,753,726,721,756,85,755,751,752],"class_list":["post-2580","post","type-post","status-publish","format-standard","hentry","category-events-masterclasses-observations-reports","category-knowledge-techniques-technologies","category-knowledge-workers-roles-skills","tag-andrew-curry","tag-ark-group","tag-dave-aron","tag-eric-chen","tag-hong-kong","tag-kantar-futures","tag-km-asia","tag-les-hales","tag-nick-stone","tag-olivier-serrat","tag-ricky-tsui","tag-rudolf-dsouza","tag-vincent-ribiere"],"_links":{"self":[{"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=\/wp\/v2\/posts\/2580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2580"}],"version-history":[{"count":17,"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=\/wp\/v2\/posts\/2580\/revisions"}],"predecessor-version":[{"id":2608,"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=\/wp\/v2\/posts\/2580\/revisions\/2608"}],"wp:attachment":[{"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2580"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2580"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}