{"id":69,"date":"2012-06-30T04:25:48","date_gmt":"2012-06-30T03:25:48","guid":{"rendered":"http:\/\/knowledgeetal.wordpress.com\/2012\/07\/30\/insiders-view-on-knowledge-in-the-middle-east"},"modified":"2016-10-26T13:34:53","modified_gmt":"2016-10-26T12:34:53","slug":"insiders-view-on-knowledge-in-the-middle-east","status":"publish","type":"post","link":"https:\/\/www.knowledgeetal.com\/?p=69","title":{"rendered":"insiders view on knowledge in the Middle East"},"content":{"rendered":"<div id=\"post_content_22895942598\" class=\"post_content clearfix\">\n<div class=\"post_text_wrapper\">\n<div class=\"post_title\">In 2011 I spoke at the inaugural KM Middle East event about a knowledge survey we created for the event and drawing on recent diagnostic work and the knowledge management strategy and implementation framework it spawned.<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"toggle_inline_image inline_image\" src=\"http:\/\/media.tumblr.com\/tumblr_li2d9f4lBu1qc53h3.jpg\" alt=\"image\" width=\"550\" height=\"416\" \/><\/p>\n<p><em>photo<\/em> | <a href=\"http:\/\/flic.kr\/p\/6VcVsK\" target=\"_blank\">Tom Spender<\/a><\/p>\n<p>One of the tools Sparknow has used before as a way of raising awareness of, testing the receptivity for and measuring the impact of, a knowledge initiative is an online questionnaire. We usually keep it to about five sets of questions and ensure it takes no more than five minutes to complete \u2013 about the length of time it takes to drink a cup of coffee!<\/p>\n<p>It often kicks off a diagnostic process and provides useful pointers\/insights into what an organization understands knowledge management to be as well as highlighting \u2018the way we do things around here\u2019 through snippets and anecdotes.<\/p>\n<p>KM Mid East seemed like a good opportunity to stimulate a debate through an online questionnaire: knowledge management roles are beginning to appear in quasi government organizations and some recognize that the way \u2018stuff\u2019 is stored today will impact on its potential reuse. And this is being conducted against the following backdrop:<\/p>\n<ul>\n<li>Libya has descended into a civil war.<\/li>\n<li>The outcomes of the Bahrain protests are by no means clear.<\/li>\n<li>The Saudi authorities have just handed out over $37bn in pay rises and improved conditions to its inhabitants having reportedly adopted rough tactics with protesters.<\/li>\n<\/ul>\n<p>The response from within the region\u2019s commercial organizations has been to take a good look at disaster recovery, contingency planning and risk evaluation; assess their value of portfolios. Few would instantly associate this \u2018burning platform\u2019 moment with knowledge management but it\u2019s totally relevant. In fact it\u2019s what got me into this business two decades ago when a bomb blast took out the paper records my organization had and I led an ambitious programme in a Middle East focused investment bank to capture what we knew and make it available for reuse electronically. It was our attempt to create a one-screen view of a client and the forerunner of what today people call intranets.<\/p>\n<p>So what has emerged from the <em>Sparknow Knowledge Survey<\/em>?<\/p>\n<ul>\n<li>The majority of respondents were from government organizations.<\/li>\n<li>Most people felt lessons learned were best examples of knowledge sharing at work.<\/li>\n<li>The spectre of poor records management looms large.<\/li>\n<li>Learning and by implication knowledge transfer are the areas many people believe KM should be addressing.<\/li>\n<li>While cash incentives are attractive carrots for some to share knowledge the majority wanted recognition and a sense of ownership in the outcomes.<\/li>\n<li>Unsurprisingly given the astonishing technological revolutions this region has been witness to, most answers to the question \u2018the thing I always carry with me to help with knowledge\u2026\u2019 focused on technological solutions.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In 2011 I spoke at the inaugural KM Middle East event about a knowledge survey we created for the event and drawing on recent diagnostic work and the knowledge management strategy and implementation framework it spawned. photo | Tom Spender &hellip; <a href=\"https:\/\/www.knowledgeetal.com\/?p=69\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[593,595,597,599],"tags":[33,63,65,66,67,97,105,106],"class_list":["post-69","post","type-post","status-publish","format-standard","hentry","category-business-culture-process-issues-operational","category-events-masterclasses-observations-reports","category-knowledge-capture","category-knowledge-techniques-technologies","tag-coffee-time-questionnaire","tag-knowledge-and-disaster-recovery","tag-knowledge-management","tag-knowledge-retention","tag-knowledge-transfer","tag-records-management","tag-sparknow","tag-sparknow-knowledge-survey"],"_links":{"self":[{"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=\/wp\/v2\/posts\/69","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=69"}],"version-history":[{"count":3,"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=\/wp\/v2\/posts\/69\/revisions"}],"predecessor-version":[{"id":2150,"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=\/wp\/v2\/posts\/69\/revisions\/2150"}],"wp:attachment":[{"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=69"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=69"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.knowledgeetal.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=69"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}