This is an article inspired by a session I ran with new businesses as part of Surrey University’s Investor Readiness Programme and my work with Plan Zheroes, It sets out to illustrate why good knowledge and information management matters to a new business.
A business is the sum total of its intellectual capital/property (‘knowledge assets’). Drawing on examples from hospitality, renewable energy storage and third sectors, it will demonstrate the value of checklists, a technical backbone, the right cultural environment and feedback loops in identifying, nurturing and exploiting knowledge assets.
Here’s what Claire & Luke (Editors of Business Information Review) had to say about it in their Editorial:
Good knowledge drives good business
Another regular contributor to Business Information Review, Paul Corney shares his experiences of working with emerging enterprises and business start-ups in developing good knowledge and information management practices. Reflecting on the experiences of small and medium-sized enterprises in the business and third sector, Paul illustrates in his article why information and knowledge management matter to new businesses. As Paul notes, ‘ultimately a business is worth the value of its intellectual capital/intellectual property. These “Knowledge Assets” might take the form of patented products, an efficient process, a unique piece of software or brand and reputation built over time’. The lessons here for directors of start-up are obvious, but there are lessons also for those who work with information on a day-to-day basis within larger or more established organizations.
I’m glad Claire & Luke ‘got it’. Well run and profitable business is about making effective use of knowledge and creating and enhancing its Knowledge Assets. So it follows that:
You can get the full article from here: Business Information Review Q3 2015