the role of narrative grids in knowledge retention & knowledge sharing

In a recent discussion about how to surface issues that need addressing as part of a km strategy the subject of timelines and objects came up. Here’s a post I wrote for Sparknow at the end of a working session: … Continue reading

10 tips for running a successful Pause & Reflect debrief

David Gurteen rang me just before Christmas.  He’d read my recent blog post about the  Pause & Reflect (P&R) debrief session I was running for the Brighton Food Waste Colllective and wanted to understand how it differed from an After … Continue reading

capturing & exploiting corporate knowledge in HMRC: bombs, cakes and critical knowledge

The impending release of the UK Government’s Knowledge & Information Strategy has shone a spotlight on the need for all areas of government to capture, effectively manage and share the knowledge and information they create and receive…if they are to deliver … Continue reading